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Entrepreneurship Literacy Program
We plan to enroll our clients into a customized Entrepreneurship Literacy Program that will help them start, grow, expand, and sustain their small businesses efficiently. Specifically, we are going to prevent our clients from having to navigate through the broad range of resources to determine which are beneficial to them, schedule appointments, compile documentation, attend appointments, and complete follow-up tasks.
Instead, our plans include creating a team of Client Advocates who will partner with our clients one-on-one to complete a comprehensive needs analysis that documents the specific services that each client needs. Specifically, we will pair five clients with one Client Advocate who will be responsible for compiling the educational, financial, and mentoring resources their clients need to help them on their path to entrepreneurship.
The Client Advocates will use the client information compiled to determine which resources will benefit their clients and then use the steps below to help clients receive the educational, financial, and other resources they need:
- Schedule appointments with the appropriate resource providers
- Provide resources required to make sure clients attend the appointments
- Complete follow-up paperwork and/or online forms after the appointments
- Meet with the clients on a regular basis to track their progress
- Confirm that clients are using resources correctly
In a nutshell, the Client Advocates will remove all obstacles the clients face when trying to start their businesses
Implementation Plan
STEP 1
Announce opening of the application process
Accept applications from potential clients
STEP 2
STEP 3
Evaluate applicants’ qualifications for enrollment
Enroll qualified applicants into Entrepreneurship Literacy Program
STEP 4
STEP 5
Introduce the clients to their Client Advocate
Explain expectations to clients and Client Advocates
STEP 6
STEP 7
Start the process of collaboration
Monitor and document process monthly
STEP 8
STEP 9
Make adjustments to the process as needed
Provide monthly progress reports on the website